The Impact of Management Information Systems on Organizational Effectiveness in Human Resources Development: A Study of the Nigerian Institute of Management (Chartered)

This study sought to determine the impact of management information systems on the effectiveness of the Nigerian Institute of Management (NIM). The challenges on the transition of manual means during the pre-chartered era to an automated means of transacting business operations in the post-chartered era necessitated the need for this research aimed at bridging the gaps in literature through the integration of management information system (MIS) in the Nigerian Institute of Management operations in-order to enhance organizational effectiveness. To achieve the study objective, a conceptual model was developed using ADDIE’s model where five independent variables represents management information system while one dependent variable represents organizational effectiveness. A mixed method approach was employed as a stratified random sample for 600 respondents was used through questionnaires (quantitative data), interview and group discussions (qualitative data) to code respondents’ information via likert and thematic scales. The multiple regression analysis was used on Statistical Package for Social Science (SPSS) to analyze the quantitative data while the thematic analysis was analyzed for the qualitative data. The multiple linear regression results showed that the parameters of management information system with respect to the five independent variables at 5% level of significance, with Durbin Watson falls within 1.5 to 2.5, and P-values of 0.76, 0.84, 0.71, 0.81 and 0.68 have a positive significant relationship on organizational effectiveness of the NIM. In addition, the thematic findings with respect to the focus group discussion and interviews falls above 20 and 14 respectively, indicating that management information system significantly impacts organizational effectiveness of the NIM. Therefore the study recommends the investment and deployment of advanced technological infrastructure on the operations of the institute for organizational effectiveness. Furthermore in order to facilitate the integration of management information system on the NIM effectiveness, the researcher constructed a proposed new system of technological business model and named the framework “Ebere’s remedial technological business model” (ERTBM), where the leveraging effects of new technologies further cements and recommends its application or utilization as an additional (new) guide for improving the Information technology infrastructural developments through the adoption and acceptance of the continuous use of technology. Thus, the study further implies that the outcome of this research is also expected to significantly contribute to the existing body of knowledge and assist officials to appreciate management information system as a necessary effective organizational human resource development tool.